Mystery Box Information

Welcome to our 2025 Mystery Box. Each mystery box is carefully curated with our favourite Model 1s and loaded with unreleased items for a total value of at least 2x the price of the box. Each mystery box contains 1x Model 1, 1x big item, and 4x smaller mystery box exclusive items.

  • Campaign Dates: 15 Nov–15 Dec
  • Price: £88
  • Delivery: Due to the busy period orders may be delivered later than our normal delivery times.
  • Returns: You have 14 days to return your order (we only accept returns if the full box is sent back with all items)
  • Refunds: we will process your refund within 14 days of us receiving your order

What's inside the 2025 Mystery Box?

Delivery time & costs

We’ll dispatch promptly and have timed this promotion to maximise delivery success. As this promotion will run until the 15th of December pre-Christmas delivery is not guaranteed (peak season congestion). Please allow up to 10 working days for delivery (UK orders) and be mindful that we have limited control over transit times as this is in the hands of your local courier.

For the best chance of receiving your order before Christmas,
we suggest that you order by the following dates:

  • UK: 11th of December
  • International: 28th of November
Shipping & Custom duties
  • For UK orders, standard UK shipping costs are refundable
  • For international orders, shipping costs and customs charges are not refundable.
  • For more information on delivery costs and duties, please visit our Shipping & Customs page.

Returns

To request a return, please follow the steps below:

  1. Complete the Returns form within 14 days of receiving your order and include your order number, name, a short description of the issue, and 2–3 photos clearly showing the problem.
  2. Add a Note Inside Your Return: Write your order number, name, and the issue on a piece of paper and place it inside the box.
  3. Send Your Package Back within 14 days from when you requested to cancel your order to the address shown on the returns form and include your return slip inside the box.

Return postage (you → us) is your responsibility unless the item is faulty or misdescribed.

Refunds

  • To be eligible for a refund, you must return the original contents of the Mystery Box, which includes: 1 × M1 pair of shoes, 1 × large accessory, 4 × small accessories, 1 × bundle bag, 1 × M1 inner box
  • All items must be returned in resalable condition, with the original packaging where possible.
  • Refunds will not be issued unless all items listed above are returned.
  • Once we receive and inspect the return, we will issue a full refund, including standard outbound delivery charges, within 14 days.
Prefer store credit?

You can choose store credit +10% bonus instead of a cash refund. Example: £88 refund → £96.80 store credit

Exchanges

Due to the randomised stock allocation of the campaign, we cannot offer exchanges unless an item is faulty.

Faulty Goods

If you receive a faulty item due to a manufacturing defect or an incorrect size, please get in touch with us at support@notwoways.com within 14 days of delivery:

Once received, we will arrange a replacement where possible. However, because this is a mystery box product, replacement items may vary in style.

Looking for the full T&Cs?

Please click on this link.