Subsolar FAQ

8th of March 2021, 6pm (GMT)


18:00 GMT (UK Time).

No, the stock will be activated at 18:00 GMT. Please refresh the page at the time of release and add the product to your basket.

Yes, a very limited number of notwoways socks will also be released.

It’s important to us to make each drop as fair as possible, therefore a limit of 1 pair per customer will be in place. We have added increased levels of bot protection.

The shoes will retail at £100.

Subsolar uses a water-tight backing that will keep your feet dry. But to keep the suede uppers soft, a protective layer is recommended.

UK3 to UK13.

The shoes fit true-to-size.

- It really depends on the width of your feet and how you like your shoes to fit. See below for some examples:

- If you have an average width and like a secure/tight fit, go down (eg. UK8.5, go for a UK8)

- If you have an average width and like a loose/relaxed fit, go up (eg. UK8.5, go for a UK9)

- If you have wide feet, go up (eg. UK8.5, go for a UK9)

Please check the size chart on the product page for further information. Or contact us on IG if you are really unsure.

Yes, the subsolar fits very similar to moonless. However, we added extra support around the achilles-tendon and placed an EVA footbed beneath the insole. Based on the feedback thus far, these are the most comfortable pair yet.

No, shipping costs will be calculated at checkout.

Yes we ship worldwide! Due to some delays in the past, we have now upgraded our shipping couriers:

UK - Parcelforce

Europe - Parcelforce or DPD (Dependent on location)

USA - FedEx

Rest of World - FedEx

 

Please note: Shipping cost varies with each country, you will be able to see this during checkout. The UK has recently left the EU, this may affect the final shipping price.

Now that Britain has left the EU, orders placed from countries that are part of the EU will be required to pay duties and tax for all imported goods. The amount differs from country to country, it is best to check your government website for more specific details. Please note, we cannot cover these costs for you.

We will ship the shoes double-boxed to make sure they arrive safely.

Yes, if you make an account you can save your shipping details prior to the release. We highly recommend doing this to have the best chance of grabbing a pair.

Yes, given they are new and in unworn condition and all tags / stickers are attached, you have 14 days (from the date it is delivered) to return the shoes to us. Please see our return policy for more details.

No, once the colourway is sold-out they are gone for good.

Yes, have some big plans this year. Check our instagram for updates and vote for your favourite colourways! But for now, subsolar..